Mr Luck
We've got thousands of slots at Mr Luck, including Book of Dead and Gates of Olympus, plus live tables and game shows. If you're opening your first account, our welcome offer gives you 20 extra spins on Big Bass Splash after a deposit of at least £20 and £20 wagered on that game. Anything you win from those spins has no further wagering attached. We operate under a UK Gambling Commission licence, and you can reach our team by chat or email around the clock.
Our Licences and the Checks We Carry Out
Our UK Gambling Commission licence number is 67098, and our Jersey Gambling Commission reference is RGO-2600-30. Both are listed in the regulators' public registers, with the UK entry available at www.gamblingcommission.gov.uk. We use software from iGamingCloud Limited, which has its own UKGC licence under reference 44073. You need to be a UK resident aged 18 or over to open an account, and we'll verify your age and identity before you can gamble. We hold the money in your account separately from our company funds. Under the Gambling Commission's categories, that still counts as "Not Protected", so we can't guarantee your balance would be returned if the company became insolvent.
You can set a daily, weekly or monthly deposit limit in Account Settings. If you lower it, we'll apply the change immediately; if you raise it, there's a cooling-off period first. Our Reality Check reminders let you know how long you've been playing. To pause your account, choose Take a Break for 24 hours to around six weeks, or self-exclusion for six months to five years. We check registrations against GAMSTOP and provide links to GamCare, BeGambleAware and the National Gambling Helpline for help with gambling. On slots and other non-live games, we use certified Random Number Generators tested by independent agencies to UKGC standards. You can check the theoretical RTP for each game. We also encrypt payment details and monitor accounts for suspected fraud, collusion and prohibited software.
A Quick Look at Mr Luck
| 🏢 Our Operator | Jupiter Gaming Limited in Jersey |
| 💰 New-Player Spins | Deposit £20 or more and wager £20 on Big Bass Splash for 20 extra spins on that slot |
| ⬇️ Deposits Start At | £10; the welcome offer needs a deposit of at least £20 |
| 🎮 Games Available | Thousands of slots, with live casino, table games and arcade titles too |
| 🎰 Studios in Our Lobby | Blueprint Gaming, Play'n GO, Pragmatic Play, Slingo and Corps |
| 💳 Paying In | Visa debit, Mastercard debit and Apple Pay |
| 💵 Your Account Currency | Pounds sterling (£) |
| ⏱️ Withdrawal Processing | Depends on your method and account checks; some payments take a few business days |
| 📱 Playing on Mobile | Use a phone or tablet browser; we don't have a confirmed dedicated Mr Luck app listing to share |
| 🎁 Promotions to Check | Drops & Wins daily pools up to £20,000 and our seasonal Spooky Spins event |
| 💬 Speak to Us | Live chat or email, any time of day |
| 📧 Our Email | support@mrluck.com |
| 🔒 Account Controls | Deposit limits, session reminders, time-out, self-exclusion and GAMSTOP |
| 🏆 Loyalty Programme | Our site information mentions ongoing rewards, but doesn't list named VIP tiers |
Welcome Spins, Drops & Wins and Spooky Spins
Alongside the Big Bass Splash welcome offer, we have Pragmatic Play's Drops & Wins and a Halloween calendar called Spooky Spins. The welcome spins depend on qualifying play, Drops & Wins has random prizes and leaderboards, and Spooky Spins opens one reward door each day. The terms for each explain how to take part and when to claim.
| Our Promotion | The Offer in Brief |
|---|---|
| Welcome to MrLuck! | Opt in, deposit at least £20 and wager £20 on Big Bass Splash. We'll award 20 extra spins at £0.10 each on that game, with 0x wagering on their winnings. |
| Drops & Wins | Participating Pragmatic Play games offer daily prize pools up to £20,000 and weekly leaderboard prizes totalling £350,000. |
| Spooky Spins | From 26 October to 1 November, we open seven evening reward doors in My Rewards. Each one is available for a day. |
Getting Your Welcome Spins
We'll award the 20 spins after you opt in, deposit £20 or more and wager £20 on Big Bass Splash. You have 7 days from your deposit to complete that play, then another 7 days to claim the spins. They're worth £0.10 each and can only be used on Big Bass Splash. If they pay out, you won't have to wager those winnings again. The offer is for new UK depositing players aged 18 or over, with one claim allowed per household.
How Drops & Wins Runs
To join Drops & Wins, opt in on a participating slot and make qualifying spins of at least £0.50. You'll find games such as Gates of Olympus and The Dog House in the promotion. There are random drops of cash, extra spins and other prizes, alongside weekly leaderboards. Daily prize pools reach £20,000, while the weekly leaderboard prizes total £350,000. A weekly round runs from Wednesday to Tuesday, and the Total Wagered category can include a £5,000 top prize. The current terms explain which rewards are available and how they're awarded.
Our Halloween Reward Calendar
For seven evenings, from 26 October to 1 November, we open a new Spooky Spins door in My Rewards. Each reveals a Halloween-themed game and a reward. A door stays open for one day before the next appears, so the whole calendar isn't available at once. The event is for UK players aged 18 or over. We publish the full conditions when it goes live, including the terms attached to each reward.
Joining Us at Mr Luck
When you register with us, we'll ask for your personal details, contact information and current address. These are the details we use to confirm your age and identity. You'll be able to gamble once those checks are complete.
- On our website, choose the option to create a new account.
- Give us your full name, date of birth, home address and email address.
- Create a username and password.
- Read our Terms and Privacy Policy, then confirm that you accept them. It's up to you whether to receive marketing messages.
- Send the form and we'll run the automatic age and identity checks. If anything else is needed, we'll contact you.
For your next visit, log in with your email address and password. The password reset link is on the login page if you need to choose a new one.
Automatic checks don't always give us enough information. In that case, we may need a passport or driving licence and a recent utility bill or bank statement that shows your address. Our support team will explain what to provide and how to send it. We may also need to make further checks when you request a withdrawal. Your account can remain restricted until we've received the requested documents and completed verification.
Explore Our Games
Start in the slots lobby and you'll see Big Bass Splash, Book of Dead and Gates of Olympus among thousands of titles. We carry games from Play'n GO, Blueprint Gaming, Pragmatic Play, Slingo and Corps. Slots form the biggest part of the collection, with Megaways in a section of its own and a smaller range of arcade games to explore. There's also a section for Drops & Wins slots, linked to daily prize pools of up to £20,000. If you're looking for a demo, check the individual game page. We don't have a published guide that confirms demo access across the entire catalogue.
🎰 Familiar Slots and Progressive Jackpots
Our slots cover traditional fruit machines and video slots with bonus rounds and other features. The Big Bass, Fishin' Frenzy, The Dog House and Gates of Olympus series are all here, together with Book of Dead, Sweet Bonanza and Wonders of Aztec. A large share comes from Play'n GO, Blueprint Gaming and Pragmatic Play. The Jackpot King games include progressive jackpots.
🎲 Find Your Way through Megaways
In our Megaways section, you'll find more than 30 games, mainly from Blueprint Gaming and Pragmatic Play. The Dog House Megaways, Buffalo King Megaways and Great Rhino Megaways are among them; Deal or No Deal Megaways – Jackpot King also includes a progressive jackpot. Select "View more" to load the next set of titles. Many games in this section have higher volatility, so take that into account when choosing a slot.
💰 Playing a Qualifying Drops & Wins Slot
We have around 50 slots taking part in Drops & Wins, including Sweet Bonanza, Big Bass Bonanza and Gates of Olympus. You'll need to opt in and place qualifying spins of £0.50 or more. Daily prize pools go up to £20,000, alongside £350,000 in total weekly leaderboard prizes. Each leaderboard round covers three categories and runs from Wednesday through Tuesday. While the game is open, you can see the remaining prizes and the time left on its screen.
🃏 Choose an RNG Game or a Live Table
Our RNG tables include baccarat, Classic Blackjack, Blackjack Switch, European Roulette and American Roulette. For a game with a live dealer, head to the live lobby for blackjack, roulette, baccarat, Casino Hold'em, Sic Bo or Monopoly Live. The tables and formats available are shown there. We don't publish a fixed table count or a complete list of live game providers.
Your Balance, Deposits and Withdrawals
Your balance with us is in pounds sterling. To add money, you can use Visa debit, Mastercard debit or Apple Pay. Debit cards are available for withdrawals, while some larger jackpot payouts can be made by bank transfer or cheque. There's no deposit or withdrawal fee from us, and we don't accept cryptocurrency.
💳 Before You Pay In
Deposits start at £10, with a maximum of £2,000 per transaction. Please use a debit card that belongs to you and is registered in your name. You can also deposit with Apple Pay when it appears in the cashier. We don't take credit cards or other credit facilities. An authorised card payment is usually credited to your balance promptly. For our welcome offer, the qualifying deposit starts at £20 rather than the usual £10.
💰 What Happens When You Withdraw
We need to finish any outstanding identity or deposit checks before releasing a withdrawal. The payment will normally return to the debit card you used to pay in. If a jackpot is above £10,000, bank transfer or cheque may be an option. The usual withdrawal minimum is £10; if you have a smaller balance left, our support team can advise you. We don't charge a withdrawal fee. The wait depends on your payment method, provider and account checks. Some payments are processed in seconds, and others take a few business days. These timings are estimates, so we can't give one guaranteed turnaround for every request.
| Payments at Mr Luck | Methods, Amounts and Timing |
|---|---|
| Deposit choices | Visa debit, Mastercard debit and Apple Pay |
| Withdrawal choices | Visa debit or Mastercard debit; bank transfer or cheque may be used for eligible larger payouts |
| Minimum you can deposit | £10 |
| Maximum per deposit | £2,000 |
| Minimum you can withdraw | Normally £10; contact our team for advice on a smaller remaining balance |
| Withdrawal timing | May take seconds or a few business days, depending on the payment method and account checks |
| Your account currency | Pounds sterling (£) |
| Fees we charge | No fees for depositing or withdrawing |
Take Your Account from Computer to Mobile
Your Mr Luck account works on a computer, iPhone or Android phone. Open our website in your mobile browser and the pages will fit the smaller screen. You can sign in with your existing details, without installing anything or setting up a second account.
📱 Open the Site in Your Browser
You'll find our games and account settings on the browser site. Our terms mention apps, but we don't have a dedicated Mr Luck listing to point you to on the App Store or Google Play. To access your account from a phone or tablet, open the website.
💳 Manage Payments and Offers on Mobile
Our mobile site lets you register, make a deposit, request a withdrawal and manage offers. Live chat is available there too. Changing devices doesn't change the welcome offer: you'll still need to opt in and meet its deposit and wagering conditions.
You can handle most day-to-day account tasks on a phone. If you're using the live casino, a tablet or computer gives you a larger view of the table, which you may find more comfortable.
Speak to Us about Your Account
For help with verification, payments or welcome spins, reach us through the site's live chat or email support@mrluck.com. Our English-speaking team is available every day, 24 hours a day, and can help with other account questions as well. Response times depend on what you need help with. Chat and email are our support channels; we don't provide telephone, Telegram or WhatsApp support.
| How to reach us | Contact details |
|---|---|
| 💬 Chat on our site | Available at any hour, every day |
| 📧 Send an email | support@mrluck.com |
| 🕐 Team availability | 24 hours a day, seven days a week |
| 🌐 Language | English |
What to Expect from Us
Our focus is on slots. Hot Slots, Megaways and Drops & Wins each have a section in the lobby, and you can also browse table games and live dealers. The welcome offer follows that focus: a deposit of £20 or more and £20 wagered on Big Bass Splash qualify you for 20 extra spins on that game. Winnings from those spins carry no further wagering, though there are deadlines for completing the qualifying play and claiming the spins. Any withdrawal has its own timing, depending on the payment method and the checks needed on your account.
Before you join us, consider how you prefer to pay and use your account. We don't take PayPal or Skrill deposits, accept cryptocurrency or offer sports betting. On a phone, you can open our website in your browser; we don't have a dedicated app listing to share. For support, contact us by chat or email. Those details matter when deciding whether Mr Luck suits you, just as the game selection and promotion conditions do.